FREQUENTLY ASKED QUESTIONS

All prices are on the website. Please refer to each destination’s page for a list of specific inclusions.

Flights – excluding Zanzibar

Travel and medical Insurance

Visa costs, if required

And all other things that are not stated in the inclusions and stated in the exclusions for each destination

Apart from the Zanzibar trip, no flights are included in any of the other trips and will be at your own expense. Discounted flights will be available from our travel partner,  IGO Travel, you must click on the “CLICK HERE TO BOOK YOUR FLIGHT ” button on each destination’s page and that will provide you with all the contact details of IGOTravel where you will be able to contact them to book your flight at a preferred rate.

(In Zanzibar, a shuttle will take you to your hotel and back to the airport/In Croatia, if you opt to fly into Zagreb there are free transfers provided from ZAG airport / Split cruise port/ ZAG airport. Please contact IGO TRAVEL for more details. If you fly into Split, please make your own way to the harbour.)

You will need to make your own way to the hotel. You will meet your fellow party-goers and dedicated group tour leader at the times mentioned on each destination page and on the itinerary that will be sent to you closer to the time.

You can book your trip by clicking on the “CLICK HERE TO BOOK YOUR TRIP IN IBIZA/CROATIA/ZANZIBAR/THAILAND/CANCUN” button at the bottom of each destination page. This will take you to a page where you can request a quote. Once we receive your quote request, we will check availability and pricing and get back to you with a quote within 48 business hours. If you choose to accept the quote, you will need to make payment into the bank details that are provided.

Once you have booked your trip, you will receive an e-mail confirming your booking. You will be contacted closer to the time with the full itinerary with all details including what date, time and place to meet your group tour guide and check into your hotel. This information is also stated on each DESTINATION page.

No, it is not. This will be at your own expense. You can purchase both from our travel provider, IGOTravel by contacting them on +27 (31) 000 1122 or +27 (11) 802 0667 or you can choose to purchase insurance with another provider. Enquire with your bank if your credit card booking includes travel insurance.

You will be provided with all the necessary contact details, including that of your hotel, group tour leader, as well as local police and emergency services, once you receive your full itinerary.

Please see the Competition page for details.

Please see the Competition page for details.

Yes, the trips are only for those aged 18 and over.

Please have a look at each destination page, it will say which 5FM DJ is travelling with on each trip.

You are welcome to do so as you will be booking your own flight. You can choose your own flight route when making your flight booking. You will need to provide your own accommodation for the remainder of your stay. Zanzibar trip dates are set, this cannot be customised.

The full price of the trip will still apply in this case. As you will be booking your own flights, these arrangements will have to be made on your own.

Please refer to the Terms and Conditions page, this will explain the cancellation policy

Yes, this can be arranged at an additional cost. If you would like to do this, please send us an email via the CONTACT page with this request.

Yes, as you will be travelling internationally, you will need a valid passport to travel to all 5 destinations. Please note that your passport must be valid for 6 months after your return date. According to the Department of Home Affairs, Republic of South Africa. Passports should also have at least two blank pages for entry stamps. The blank pages cannot include the “endorsement” page at the back of the book. If you need a visa, you must ensure that your passport has two blank facing pages – one for the visa and one for an entry stamp. For more information please look at the Department of Home Affairs website or contact the Department of Home Affairs directly.

You will need to find out whether you require a visa depending on what passport you hold. Visa costs are at your own expense as per the exclusions on all destination pages.

We cannot guarantee any specific dietary requirements on any trip/s. For specific dietary requirements for flights, please contact your travel agent when booking.

– In Ibiza the hotel will be the 3* IBIZA ROCKS HOTEL, however if this hotel is not available due to unforeseen circumstances, another hotel with a minimum of a 3* rating in the same location, will be provided.
– In Croatia your accommodation will be on a boat.
– In Zanzibar the hotel will be the 4* UROA BAY BEACH RESORT, however if this hotel is not available due to unforeseen circumstances, another hotel with a minimum of a 4* rating in the same location, will be provided.
– In Thailand the hotels will be the 3*CASA DEL M RESORT (Phuket), 3* BAY VIEW RESORT (Phi Phi) and the 3* I CHECK INN AO NANG (Krabi), however if these hotels are not available due to unforeseen circumstances, another/other hotel/s with a minimum of a 3* rating in the same location, will be provided.
– In Cancun the hotel will be the 4* OASIS CANCUN LITE RESORT, however if this hotel is not available due to unforeseen circumstances, another hotel with a minimum of a 4* rating in the same location, will be provided.